From unboxing to
upgrade every touch
point, engineered.
Garantie's mobile suite covers the full ownership lifecycle: protection plans activated at the point of sale, AI-decisioned claims at the service centre, an upgrade and exchange engine that extracts residual value, and financing options embedded natively into checkout. For mobile OEMs and retail chains, it is the single, branded layer that binds it all together.
Mobile Solutions
Our infrastructure is built to handle complexity, so you don't have to. Every interaction is measured in milliseconds.
Sales
Extended Warranty & Protection Plans
Branded, flexible protection plans covering mechanical breakdown, accidental damage, liquid damage and theft — activated in under 90 seconds at the point of sale and priced dynamically by device SKU, segment and partner channel.
Retailer Activation App
The single on-ground interface for the 50,000-strong Garantie retailer network. Plan issuance, IMEI capture, digital payment collection, customer OTP confirmation, and daily incentive tracking — in one Android-first app built for low-bandwidth conditions.
Attach Analytics & Incentive Engine
Live, granular dashboards that show attach rate by store, SKU, staff and state — wired to a gamified incentive structure that moves the behaviours brands actually want to reward. Used by OEM category heads, regional sales managers and LFR chain leadership.
Service
AI Claims Engine
Garantie-AI decisions more than 80% of claims in real time, with zero human intervention. Every claim carries a full audit trail — image, diagnostics, policy match and reason code — to keep loss ratios controlled and regulators comfortable.
Service Centre App
The operational backbone for Garantie's integrated service-centre network. Intake, diagnosis, parts requisition, claim linkage, customer updates and centre-wise productivity — all on one tablet-ready interface, with offline-resilient workflows.
Parts & Repair Network Orchestration
A managed-network model for genuine parts supply, turnaround-time monitoring and first-time-fix-rate assurance — so the customer experience is consistent whether the device lands in a metro flagship service centre or a tier-3 authorised technician.
Post-Service
Upgrade & Exchange Programme
A residual-value engine that gives customers the most competitive used-phone quote in the market — transparent, instant and OEM-branded. For the partner, it is a direct conversion lever from the installed base into the next sale cycle.
Referral Programme
A structured, incentivised customer-to-customer referral loop — engineered to turn satisfied V-Shield-style customers into the lowest-CAC acquisition channel in the portfolio.
eWaste & Responsible Disposal
Compliant end-of-life device handling — pickup, data wipe, certified recycling — routed through Garantie's service-centre network. Meets CPCB EPR obligations and gives the partner brand a verifiable sustainability narrative.
Finance
NBFC Integrations
Deep integrations with leading NBFCs — enabling protection plans to ride on EMI origination flows, with zero additional onboarding friction for the retailer.
Payment Gateway Stack
Live across Razorpay, PayU and Cashfree, with card, UPI, net banking and pay-later options — so the retailer can close the sale in any payment mode the customer arrives with.
Embedded Protection at Checkout
SDK and API routes that let OEM D2C stores, LFR chains and marketplace partners embed protection selection natively into their own checkout — same customer, same cart, new revenue line.